Terms & Conditions

Welcome to triostare.store. These Terms & Conditions govern your use of our website and services. By accessing or purchasing from our store, you agree to comply with these terms.

1. General Information

Triostare.store operates as an eCommerce platform offering products for online purchase. By using this website, you confirm that you are at least 18 years old or accessing under supervision of a parent or guardian.

We reserve the right to update or modify these Terms & Conditions at any time without prior notice.

2. Products & Pricing

  • All product descriptions and images are provided for reference purposes.

  • Prices are listed in PKR and are subject to change without notice.

  • We reserve the right to cancel any order due to pricing errors or stock issues.

  • Availability of products is not guaranteed.

3. Orders & Payment

By placing an order, you agree that:

  • All information provided is accurate and complete.

  • Orders are confirmed only after payment verification.

  • We reserve the right to refuse or cancel orders at our discretion.

Accepted Payment Methods:

  • Cash on Delivery (COD)

  • Bank Transfer / Online Payment

  • Mobile Wallets (if applicable)

4. Shipping & Delivery

  • Orders are processed within 1–5 business days.

  • Delivery time depends on your location.

  • Shipping charges may apply and will be displayed at checkout.

  • Triostare.store is not responsible for delays caused by courier services or unforeseen circumstances.

5. Returns & Exchanges

We want you to be satisfied with your purchase.

Return Conditions:

  • Return requests must be made within 7 days of delivery.

  • Items must be unused, undamaged, and in original packaging.

  • Used or damaged items are not eligible for return.

Non-Returnable Items:

  • Personal care items

  • Opened accessories

  • Clearance or sale items

Refunds are processed after inspection and may take 5–10 business days.

6. Warranty & Product Issues

Products with manufacturer warranties will be covered under the respective brand policies. Triostare.store is not responsible for misuse or damage caused after delivery.

7. User Responsibilities

When using our website, you agree not to:

  • Use the website for illegal activities.

  • Provide false information.

  • Attempt to harm, hack, or disrupt the website.

Violation may result in account suspension or legal action.

8. Intellectual Property

All content on this website including:

  • logos

  • images

  • text

  • graphics

is the property of triostare.store and may not be copied or used without written permission.

9. Privacy Policy

Your personal information is handled securely and used only for order processing and service improvement. We do not sell or share customer data with third parties except as required for delivery and payment processing.

10. Limitation of Liability

Triostare.store shall not be liable for:

  • indirect or incidental damages,

  • delays in delivery,

  • losses resulting from misuse of products.

Use of products is at the customer’s own risk.

11. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of Pakistan.

12. Contact Information

For questions regarding these Terms & Conditions:

📧 Email: contact@triostar.store
📞 Phone:03335114935
🌐 Website: https://triostare.store

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